Terms and Conditions
Mseam Apparel will make best efforts to have our customers happy with our products and also the service they receive. In order for us to accomplish this we ask our customers for support by observing the statements below.
Payments, Returns, & exchanges
At MSeam Apparel you are purchasing “made to order” items of your choice and agree to make full payment at the time your order is placed while understanding that all items are non-refundable.
No MSeam Apparel garment can be returned or exchanged for any reason except for errors made in the production of the garment. If there is an oversight in production you must send an email explaining in detail what the problem is, where, and when you bought the garment. You may be asked to include a photo via email before receiving confirmation from us to remake your garment.
When item is returned for exchange, it must include original tags or labels attached and be in new condition (unworn and unwashed). You have 14 days from arrival of items to raise inquiry. If all requirements above are met we will reimburse return shipping. If items returned do not meet the return requirements they will be discarded at customers’ expense.
Processing and Shipping
Currently MSeam Apparel is only shipping within the US. All our garments are handmade and most are "made to order" therefore our production time is typically 4-6 weeks. MSeam Apparel is not responsible for items damaged, lost, or stolen in the mail.
Photographs taken by Ron McKinney, Michael Smith, Eddie Eng, and Zavesco Photography